37 minAI That Works, Episode 5: Building AI for Your Business – AI Assistants That Take Action
BCN builds a customer service agent live in Copilot Studio
BCN
VinciWorks covers where AI can go wrong in law firms and how to manage it.
When solicitors use AI, they may be feeding it confidential client information, privileged material and court documents, which raises questions that generic workplace AI guidance doesn't cover. This recorded session from VinciWorks looks at where legal AI can go wrong and how firms can manage the risks responsibly.
It covers how AI is being used in law firms, confidentiality, privilege and data protection risks, hallucinations and unreliable output, supervising and taking accountability for AI-assisted work, the dangers of staff using public AI tools, and client transparency and consent.
It finishes with the practical side: AI policies, controls and approval processes, and how to train staff to use AI safely, which makes it a good starting point for a firm drafting or reviewing its AI policy.
How to let your firm use AI without breaching confidentiality, supervision or professional duties
Law firm partners, compliance officers (COLPs) and risk and IT leads responsible for how fee earners use AI tools, especially firms writing or updating an AI policy.
37 minBCN builds a customer service agent live in Copilot Studio
BCN
27 minBCN on starting AI safely: the questions to ask before choosing a tool
BCN
1 hourThe One Point and Giacom on adopting AI beyond the prompt box.
The One Point
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