Privacy

Last updated: 21 September 2026

Who we are

FrontRow is a trading name, and we are the data controller for the personal information described on this page. You can reach us at support@techfrontrow.com.

If you have a question about your information, want to exercise a data protection right, or want to make a privacy complaint, you can email us at support@techfrontrow.com.

Browsing FrontRow

You do not need an account to browse FrontRow, search or filter listings, read webinar information or follow a link to an organiser.

We do not use advertising cookies or third-party website analytics, and we do not use advertising or social-media tracking scripts. We do not set cookies when you browse. Our hosting provider may set a short-lived security cookie if it needs to check that a visit is not automated traffic.

Like any website, FrontRow relies on hosting and infrastructure providers to deliver and secure the service. They may process ordinary technical request information such as your IP address, browser information, the page requested, search parameters, timestamps and similar diagnostic information. This is separate from the first-party usage measurement described below.

We use this technical information where necessary to operate, secure and troubleshoot FrontRow. Our lawful basis is our legitimate interest in providing a reliable and secure website.

Your saved interests

If you tell FrontRow which role or sector you work in and choose to save that preference, it is stored in your browser’s local storage. We do not create a user account or server-side profile from it.

When you use a saved preference in a search or filter, the choice may appear in the address of the results page. That address is necessarily processed when your browser requests the page and may therefore appear temporarily in ordinary hosting logs. Our own usage analytics does not retain search terms, role or sector filters, or other search parameters.

On a phone, we also store a small note in your browser once you have swiped between webinar previews, so we stop showing the hint that explains it. It contains nothing about you.

You can remove your saved interests using the option on the site. Clearing the site’s storage in your browser removes them, and the swipe note, as well.

Usage measurement

We run our own first-party usage measurement so we can understand whether FrontRow is useful and which parts of the service people actually use. We may record:

• the FrontRow page or webinar you viewed;
• when you open a webinar listing;
• when you follow a registration link;
• when you download a calendar file;
• the hostname of the site that referred you to FrontRow, such as linkedin.com; and
• campaign labels attached to our own links, so we can distinguish traffic from sources such as the newsletter and social posts. These are the utm_source, utm_medium and utm_campaign parameters, and a short src label we add to our own links — for example ?src=linkedin. We record the value of that label and then remove it from the address in your browser.

For page measurement we store the page path, not search terms or filter values. Apart from the campaign labels above, we do not read or record anything else from the query string, and we do not put the contents of forms, searches or anything else you type into these analytics records.

A page view is only recorded once there is some sign that a person is present — a scroll, a tap or pointer movement, or the page being open and visible for a few seconds. This is to keep automated traffic out of our figures. What the signal was is not recorded: it decides whether a record is written and is then discarded, and we do not measure how far you scrolled or how long you stayed.

To distinguish repeat activity within the same day without keeping your raw IP address or browser identifier, we generate a pseudonymous one-way identifier from your IP address and browser information. The calculation includes a secret value and the current date. The raw IP address and browser string used for this calculation are not stored in our analytics database. The resulting identifier changes every 24 hours, so our analytics cannot use it to follow the same visitor from one day to another.

Our lawful basis for this processing is our legitimate interest in understanding and improving FrontRow while collecting as little information about individual visitors as reasonably possible.

If your browser sends a Do Not Track or Global Privacy Control signal, we do not record any of the usage measurement described in this section. We also leave out requests that identify themselves as search engine crawlers or other automated tools.

Usage records are automatically deleted after 12 months.

Registration links and other websites

FrontRow lists webinars run by other organisations. When you select a registration link, you leave FrontRow and visit the organiser’s website. We may record that the registration link was selected, but we do not receive the information you subsequently enter on the organiser’s website. The organiser’s own privacy notice applies to information you give them.

Newsletter

Our newsletter is provided using Beehiiv. When you subscribe, your email address and information about where the signup came from are sent to Beehiiv so it can manage the subscription and send the newsletter on our behalf.

Beehiiv may also process technical and engagement information associated with the subscription, such as IP and device information, acquisition source, delivery information, email opens and link clicks. We use this information to operate the newsletter and understand its overall performance.

We rely on your consent to send you the FrontRow newsletter. After you enter your email address, Beehiiv sends a confirmation message. You will not be added to the active newsletter list until you confirm the subscription.

Every newsletter contains an unsubscribe option. You can withdraw your consent at any time by unsubscribing, and we will not deliberately add you back after you have done so. Beehiiv may retain an unsubscribe or suppression record where necessary to make sure your preference continues to be respected.

FrontRow does not maintain a separate live copy of the Beehiiv subscriber database. We do retain some historic signup records from subscriptions made before our move to Beehiiv. These records can include an email address and the evidence of consent recorded at the time. We keep them only where necessary to evidence or manage the original subscription and will delete or anonymise them when they are no longer required.

When someone uses our newsletter signup form, we also temporarily retain a pseudonymous hash derived from their IP address to protect the form against automated abuse. The raw IP address is not kept for this purpose and the hash is deleted within 7 days.

Webinar submissions, provider requests and corrections

If you submit a webinar, claim a provider profile, send us updated information about an organisation, ask us to correct or remove something, or otherwise send information to FrontRow, we store the information you provide so that we can review and respond to the request.

This may include your name, organisation, email address, job title and anything else you include in the form. A provider claim may also include a phone number or LinkedIn profile if you choose to give them.

Some forms also use technical information to prevent automated abuse. This can include a pseudonymous hash derived from your IP address and, for webinar submissions, browser information that helps us distinguish normal form submissions from automated ones.

Our lawful basis is our legitimate interest in operating FrontRow, reviewing submissions, responding to requests and protecting our forms against misuse.

We retain submission and request records for as long as they are reasonably needed to deal with the request, maintain an appropriate editorial or audit record and handle any follow-up. Personal contact details that are no longer needed are deleted or anonymised. Where a provider profile remains claimed, we may retain the relevant contact information for as long as it is needed to manage that relationship.

People named in webinar listings

Webinar listings can name the people presenting them, with their role or organisation. We take these details from the organiser’s own public event information, or from the organiser when they submit a webinar, and publish them because they describe the event a reader is deciding whether to attend.

Our lawful basis is our legitimate interest in providing accurate listings of public events. If you are named in a listing and want something corrected or removed, email support@techfrontrow.com.

The services we use

We use specialist service providers to operate FrontRow. These currently include:

• Vercel — website hosting and delivery.
• Supabase — database and application data storage.
• Beehiiv — newsletter subscriptions and delivery.

These providers may use their own subprocessors to provide their services.

Some processing may take place outside the United Kingdom. Where personal information is transferred internationally, we use or rely on appropriate safeguards required by UK data protection law, such as recognised adequacy arrangements or approved contractual safeguards.

We do not sell your personal information.

Our lawful bases

Depending on what you are doing on FrontRow, we principally rely on:

• Consent — for sending the newsletter.
• Legitimate interests — for operating and improving FrontRow, measuring use of the service, publishing accurate listings, responding to submissions and requests, maintaining appropriate records, preventing abuse and protecting the security and reliability of the site.

Where we rely on legitimate interests, we consider whether our use of the information is necessary and whether your privacy rights outweigh our interests.

Your rights

Depending on the circumstances, UK data protection law gives you rights relating to your personal information. These can include the right to:

• ask what personal information we hold about you;
• receive a copy of it;
• have inaccurate information corrected;
• ask us to delete information;
• ask us to restrict how information is used;
• object to certain uses of your information; and
• receive information you provided to us in a portable form where applicable.

Where we rely on your consent, you can withdraw that consent at any time.

You also have the right to object to processing based on our legitimate interests. If you object, we will consider the circumstances and stop the processing where required by law.

To exercise a right, email support@techfrontrow.com. We may need to ask for enough information to verify that the request relates to you.

Privacy complaints

If you believe we have handled your personal information incorrectly, you can make a data protection complaint to us — email support@techfrontrow.com.

We will acknowledge a data protection complaint within 30 days, investigate it appropriately, keep you informed where necessary and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Changes to this notice

We may update this privacy notice if FrontRow changes the way it collects or uses personal information. The date at the top of this page shows when it was last updated.