From roles to resilience: Rethinking the cyber operating model

Brian Martin (Director of Product Management) and Rich Ford (CTO) at Integrity360 make the case that resilience is as much about how teams are designed as it is about tooling. Their framing is humans and AI working together rather than AI replacing judgement.

The session looks at where AI genuinely helps, in faster operational decisions, threat detection and response, and combining human insight with machine-scale analysis. It then turns to the workforce side: the roles that are changing, the skills teams will need, and how to identify and close the gaps you have now.

It ends on what a target operating model for a cyber team should look like. This is strategic rather than technical, so it suits people who plan headcount and structure more than hands-on analysts.