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Better Call Journeys with AI

Presented by Qlic

A short session on using AI to understand why someone is calling and route them to the right person or team more quickly.

About this webinar

This webinar looks at how AI can be used to make incoming business calls easier to manage. It includes a demonstration of Elevate’s Intelligent Call Router, showing how callers can describe what they need in their own words and be directed to the appropriate person, team or information without working through a traditional call menu. Qlic IT is a UK IT and communications provider established in 2002. It provides IT support, cloud services and business telephony to organisations across the UK, with its head office in Orpington, Kent.

Categorisation

Relevant roles

  • IT & Technology
  • Leadership & Management
  • Operations

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