Copilot: What's New and What's Next?

Microsoft 365 Copilot is changing quickly, and it's hard to keep track of which new features are worth using. This recorded Softcat session, with Microsoft, rounds up the latest Copilot capabilities and how to turn them into practical gains.

It covers features that get more out of the Copilot you already have, such as Work IQ, Custom Instructions, Notebooks and Prompt Coach, then looks ahead to agentic AI, with Researcher, Analyst, Workflows, Cowork and Microsoft Scout taking on research, analysis and tasks on users' behalf. It also covers the governance questions raised during the session, including the use of Anthropic models, GDPR, data residency, oversharing and cost controls.

The page also links to an FAQ document. As a feature roundup, it's most useful soon after recording, so check the date before relying on what's described as new.