AI & Digital Process Automation in 2026: An IT Leader Briefing

Plenty of organisations have a few automation pilots running, but far fewer have turned them into processes that work end to end across the business. This recorded briefing from FlowForma is aimed at IT leaders trying to make that jump without losing control of governance, compliance or return on investment.

It covers the challenges and expectations IT leaders face this year, trends and practices that actually deliver results, how to move from pilots to organisation-wide process ownership, and enterprise examples across claims, onboarding, procurement, compliance and incident management, plus practical steps to scale while keeping governance and KPI visibility.

FlowForma sells a process automation platform, so expect the use cases to draw on their own tools.