Your Newest Employees Aren't Human

Organisations are effectively hiring AI agents, but few have the equivalent of joiners, movers and leavers processes for them. This session argues that governing AI agents is really a workforce problem, because when agents fail, they fail in surprisingly human ways.

It looks at how agentic AI challenges established governance models, the awkward question of who is accountable when an agent gets something wrong (the person who triggered it, the team that built it, or security), and how to put governance in place for a digital workforce so agents can be used securely across the organisation.

It's presented by Integrity360's CTO alongside KnowBe4's security awareness team, so it comes at the problem from both the technical and the human-risk side.