Rethinking Process Automation with AI

AI is changing how processes get built and run, but it's not always clear where to start or how to keep control. This FlowForma session covers how to spot the processes best suited to AI, such as ones with lots of unstructured documents, work between systems, chasing, judgment calls or frequent exceptions.

It includes four practical demos: AI agents mapping a full supplier invoice process, building an onboarding flow by chatting with Claude, an agent checking vendor security evidence against NIST CSF controls with a person approving the result, and a dashboard for monitoring agent accuracy, hand-offs and run cost. The last 5 minutes are a live Q&A on testing agents in shadow mode and how quickly you can change or stop one.

The demos are all FlowForma's own products, and the page promotes a free 45-minute AI process assessment, so expect a sales angle. The advice on picking processes and governing agents applies whatever platform you use.