Microsoft Outlook: Mastering Your Inbox

A cluttered inbox makes it hard to see what matters. This Quiss training session shows how to take control of Outlook using the tools already built into it, so you can organise email, prioritise tasks and cut down on clutter.

It covers flagging emails, assigning and using categories, creating and managing rules and Quick Steps, and conditional formatting to make important messages stand out. The speakers are Quiss's Training Manager and an IT Trainer, and the session ends with a Q&A.

It's practical, end-user training from a Microsoft training and consultancy provider, so it's a good one to pass on to staff rather than IT.