Moving from isolated GenAI tools to connected intelligence

Morae's own research puts the gap starkly: nearly half of legal organisations have embedded AI into workflows, but only a third of senior professionals trust what comes out. The argument here is that the AI isn't the issue, it's being asked to work across disconnected systems without enough context to give a useful answer.

They call the result an "AI verification tax", where the time saved goes straight back into checking and cross-referencing the output.

Caroline Hill, editor-in-chief of Legal IT Insider, moderates a panel with Morae's Chief Product Officer and Chief Strategy Officer. They cover why fragmented data undermines both trust and ROI, moving from reactive reporting to proactive decisions, whether you can build a connected layer without replacing existing systems, and where human expertise fits.