Making AI Work: A Practical Approach to AI in Law Firms

The starting point here is that too many firms pick a product first and go looking for a problem afterwards. Kirby and Baskerville set out global AI trends and what they mean for legal, then look at how firms are actually using AI today and what separates the projects that land from the ones that quietly fade out.

The bulk of the session is the framework: identifying and prioritising use cases, assessing suppliers and their risks, controlling projects, setting benchmarks, and putting proportionate governance in place.

It finishes on why AI can't be treated as a one-off project, and what ongoing monitoring and review should look like. Baskerville Drummond are independent legal IT consultants rather than a vendor, so there's no product being sold.