Brunch Bites: The All-in-One Telephony Solution

Neel Mavji (Head of IT Communications at Qlic) walks through Elevate Voice as a single telephony platform, with the focus on what it connects to rather than the phone system itself.

The integrations covered are CRM (Salesforce, Raiser's Edge and Charitylog), WhatsApp, and Microsoft Teams for making and taking calls without a separate handset or app. The pitch is fewer platforms to switch between and less time spent moving information from one to another.

It's a vendor demo and quite short, so it suits anyone reviewing their phone system or tired of keeping call records and CRM records in step. Register even if you can't attend, since everyone signed up gets the recording and slides.