AI Governance: Balancing Risk and Innovation as AI Adoption Grows

As AI adoption grows, so does the need to decide who is accountable, how risks are managed and where clear controls are required. Technology alone can't answer those questions. This free session from PeopleCert and ILX looks at what effective AI governance looks like in practice and why it's becoming a management priority.

It covers how organisations are using AI today and where the pressure points are emerging, what happens when accountability and oversight are unclear, and how roles, responsibilities and skills are changing. It also looks at how ITIL (Version 5) and the new ITIL AI Governance material can support responsible AI use, with real-world examples and a live Q&A.

The speakers are PeopleCert's VP Product, who leads ITIL (Version 5) and ITIL AI Governance, and an ILX business development director. ILX sells ITIL training, so expect the session to lean towards ITIL as the answer.