Copilot Journeys: What We're Seeing and What Works

Some organisations are still piloting Microsoft 365 Copilot, some are rolling it out across teams, and others are looking at how AI can support wider business processes. This session from Softcat draws on the customer journeys they're seeing to show what the successful ones are doing differently.

It covers real insights from Copilot adoption across Softcat's customers, what separates organisations getting lasting value from those stuck at the experimentation stage, why adoption and change management matter as much as the technology, and practical next steps to get more from your Copilot investment.

With Softcat's adoption and change manager presenting, it's focused on people and rollout rather than a feature tour, which makes it useful for anyone whose Copilot licences aren't being used as much as hoped.